Know Your Customer (KYC)

Why we verify identity

As a digital payment and cross-border settlement platform, PayBitt is committed to preventing fraud, money laundering, and terrorist financing. We partner with licensed banks and payment service providers, and we provide identity verification (KYC) and AML compliance services in support of our payment and settlement operations. Verification helps protect you, our partners, and the integrity of the financial system.

What we verify

Depending on your use of our services, we may collect and verify:

• Identity documents — Valid government-issued ID (passport, national ID card, or driver's licence)
• Proof of address — Recent utility bill, bank statement, or official letter (within 3 months)
• Business verification — For business accounts: company registration, directors' details, and beneficial ownership information

Verification process

Our verification process is designed to be straightforward:

1. Submit your details and required documents through our secure platform
2. Our team reviews your submission—typically within 1–3 business days
3. We may request additional information if needed
4. Once verified, you receive confirmation and full access to our services

Data protection

All information you provide for KYC is handled in accordance with our Data Protection Policy and Privacy Policy. We use secure channels and store data only as long as required by law and our compliance obligations.

Ongoing compliance

We may periodically request updated information to ensure our records remain current and to comply with regulatory requirements. We also conduct ongoing monitoring as part of our AML programme.

Questions

If you have questions about our KYC process or need assistance with verification, contact us at kyc@paybitt.com or via our contact page.