Support Centre

Answers on PayBitT-Core, software setup, POS devices, maintenance, bulk airtime and data, ChopFood, and partner rollouts. Search below or message us on WhatsApp.

Frequently asked questions

What is PayBitt Technologies?

PayBitt Technologies builds business software. That includes PayBitT-Core, ChopFood, school systems, POS hardware sales, and bulk airtime and data for shops, restaurants, and partner institutions across Africa.

What is PayBitT-Core?

PayBitT-Core is our flagship business management platform: integrated POS, inventory, staff management, expenses, and reporting in one system. It works offline and online on web, desktop, and mobile, so your operations stay connected wherever you work.

What software services does PayBitt provide?

We offer custom and productized software development, multi-tenant SaaS deployment, cloud and on-premise hosting, system integration, training, and ongoing maintenance. From discovery to production, and long after go-live, we support your stack.

What types of businesses can use PayBitt?

Food and restaurants, retail and wholesale, fuel filling stations, schools, hotels and hostels, pharmacies, salons, franchises, and small, medium, and large-scale businesses across Africa. If you run operations that need POS, inventory, or enterprise software, PayBitt can help.

Can I access my business systems from anywhere?

Yes. PayBitT-Core syncs to the cloud so owners and managers can view sales, inventory, and reports from any device, whether you are in Accra, Lagos, London, or on the road. With PayBitt, your business tools are always on the go.

What POS hardware do you sell and maintain?

We supply, configure, and support dual-screen POS terminals and handheld Android devices pre-loaded for PayBitT-Core, including receipt printers, scanners, warranty cover, and on-site maintenance for chains and institutional rollouts. Contact us for a quote.

Do you provide ongoing maintenance and support?

Yes. We offer technical support, software updates, monitoring, bug fixes, and help desk assistance for deployed systems. Email support@paybitt.com, message us on WhatsApp +233 24 901 0159, or use our contact form. We aim to respond within 24–48 business hours.

What is ChopFood and how do I use it?

ChopFood is our multi-tenant food ordering platform for restaurants, kitchens, and delivery brands. Visit food.paybitt.com to explore the product or contact us for a demo and onboarding.

Do you offer bulk airtime and data?

Yes. PayBitt provides cheap bulk mobile airtime and data bundles for resellers, enterprises, and platform users across major African networks. Volume pricing and instant delivery are available. Contact us or use the client portal where enabled.

How does the white-label partner model work?

PayBitt develops and licenses software to banks, enterprises, and institutional partners. You provide the brand and customer relationship; we provide the technology layer, build, deployment, configuration, and support. Contact partnerships@paybitt.com to discuss a technology partnership.

Is PayBitt a registered company?

PayBitt Technologies Limited is a registered technology company. We align with data protection requirements and maintain secure development and deployment practices for our software and client systems.

Does PayBitT-Core work offline?

Yes. PayBitT-Core is offline-first. You can continue operating and recording activity when the internet drops; data syncs automatically when connectivity returns.

How do I request a demo or become a partner?

For a product demo, software project, POS hardware quote, or white-label partnership, email partnerships@paybitt.com or infor@paybitt.com, or use our contact form. We will arrange a call to discuss your needs.

How can I get technical support?

For software issues, account access, integration help, or hardware support, email support@paybitt.com, chat on WhatsApp +233 24 901 0159, or visit our contact page. Support hours: Monday–Friday, 9:00 AM–5:00 PM GMT.

Still need help?

Our team handles software deployment, POS sales, maintenance, and product onboarding. Reach out and we will get back to you soon.